Refund Policy

Microchip and Scanner Refund Policy

Returns will only be accepted within 60 days after date of purchase of product.
All sales are final after 60 days.

  • Only unopened and undamaged boxes of product will be eligible for refunds.
  • Shipping and handling charges are non-refundable.
  • Product returns are subject to a 10% restocking fee.
  • Partial returns (for instance, one box from a two box order) will be refunded based on retail price of unreturned product, NOT the total order.
  • Customer is responsible for the postage to return the product to AKC Reunite.
  • Allow 2 to 4 weeks for refund after receipt and acceptance by AKC Reunite of returned product.